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Thread: Abolition ticket bookings through Travel China Guide.
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[quote=SIVA,503862]Dear Gunnarf11, You said “They called me up and I could see that it was impossible to order train tickets.” We’d like to know if your friends encountered any problem when booking tickets. Generally, you will see if there are tickets available when you click “Select” link. If there are tickets for sales, you can see the orange “Book” button. If there are no tickets for sales, the “book” button is gray. Here is another way. If you look at “Tickets Available” column, you will clearly see how many tickets are available for sales. If it shows “Zero”, then you can’t buy the tickets. As for the service fee, we have already issued preferential policies for our customers. The more tickets they buy from us, the less service fee we charge. We provide door-to-door delivery service. All tickets will be sent to our customers via S.F. Express. The S.F. Express is much faster than EMS and other express delivery companies. Most customers can receive their tickets in one or two days. On the other hand, we have to take labor cost into consideration. Thus, we think it’s normal for us to charge the service fee. Perhaps, you think that the service fee is too expensive. Gunnarf11, it’s ok to order tickets through the hotel you stay on. However, not all hotels provide free booking service. As far as we know, many hotels charge the service fee for booking train tickets for their customers. Perhaps, they charge less service fee than us. That’s because you already pay for the accommodation fee. [/quote]
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