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Thread: Central bank of China starts to cut waiting time at banks
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[quote=APAULT,235121]I don't think staff are undertrained, instead the banks' systems are very labour intensive. They were designed for a time with minimal computer usage and few customers - and there are still heaps of government regulations. Now we have a massive increase in demand for the services, so quese will get longer until the business systems and computer systems are improved. It's part of the growing pains of development, but like everyonme else I get frustrated![/quote]
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