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Thread: how do you sovle if you meet such customer?
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[quote=HERBEAT,381332]Well, I think you are right but it's difficult for me to do that. I always consider the customers as friends when I'm a guide. I love to take care of people and I think most of the guests are friendly and I'm glad to be their friend. I don't want the personal benefit bother me too much. So sometimes I even charge nothing if some guests become the friends. That won't make me rich but make me happier. I love to keep that happiness. Maybe that's a difference with the values but that's me^-^ Cheers, Yolanda[/quote]
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