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Thread: Doing Business with Chinese Manufacturer

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[quote=CJEBERHARDT,425947]This is my first posting to this site, please forgive me if this is not an appropriate question for this site or if I have placed it in the wrong area.

I am a partner in a small business that is working with a door manufacturer in China for the first time. We are having some trouble clearly defining all our required measurements. Door measurements here are very standardized and if we cannot get the measurements right, we will not be able to sell our product.

Going back and forth in emails, we get the feeling the Chinese manufacturer is getting impatient and just wants us to put in our order. We do not want to offend or seem to be hard to work with, but at the same time we need exact measurements or the endeavor will not be profitable.

Knowing there are cultural differences, does anyone have any tips on how to stress the critical importance that we are absolutely clear on measurements without coming across as hard to work with or overbearing? Is just a simple, "Please bear with us but we cannot rush past this detail," sufficient?

Thank everyone in advance for any advice.[/quote]

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