New Reply

Post a Reply

Thread: An old man carried into the bank by the stretcher-bearers to change his bank card password

Title: (100 characters at most)

Content: ( 3,000 characters at most, please )

You can add emoticons below to your post by clicking them.

[quote=LONELYJOURNEY,507124]Mr. Xu is a 75 years old retired man who has been in bed for years due to several kinds of illnesses he suffers. He receives a pension of around CNY 2000 per month to pay for his treatment. Since he can’t withdraw the money on his own, his wife goes to the bank to withdraw the money instead of him.

At the beginning of October, his wife went to withdraw the money. She entered the wrong password three times because her hands trembled. As a result, her husband’s account was locked. The staff at the bank told her that she had to reset the password. However, her husband should come to the bank where he opened his account to change the password on his own. Later, someone else told her that the password could be reset at the nearest ICBC bank to their home and that door to door service was available to those who couldn’t present themselves at the bank. However, they were told that door to door service was not available when they came. Besides, they were told that Mr. Xu must come to the bank to change his password on his own.

Mr. Xu’s daughter called an ambulance because his father couldn’t sit in the taxi or their private car. She just said on the phone that they wanted to send her father back home because they were afraid that the ambulance wouldn’t come if she said she wanted to ask them to take her father to the bank. When the ambulance came, Mr. Xu’s wife told them whether they could take them to the bank. The driver agreed.

When they came to the bank, Mr.Xu’s wife talked to the bank staff. She hoped that someone could come out to take a picture of her husband to prove that he came to the bank. Then she could reset the password instead of her husband. The staff said “NO”. Therefore, Mr.Xu’s wife asked the driver and the nurses on the ambulance whether they could help her bring her husband back into the bank. The driver and the nurses agreed and brought Mr. Xu into the bank. All the staff at the bank didn’t come out to help them. Instead, they just told them where to put the stretcher so that the camera could record an image of Mr.Xu. Mr.Xu’s daughter was very angry but she didn’t lose her temper. Mr.Xu couldn’t stand up, sign his name and hand in the paper. Her daughter took the stamp pad from the window, put his father’s hand on the pad and then inked his thumbprint on the paper.

The driver and the nurses were irritated after seeing what happened to Mr.Xu. They told Mr.Xu’s experience to the newspaper. Thanks to the newspaper, the public learns about the bank’s indifference and cruelty. Perhaps, the bank realizes that they were wrong. The staffs involved were punished and the managers were fined. The managers finally came to Mr.Xu’s home to apologize. However, Mr.Xu’s wife felt that they made trouble to the bank and thought she should apologize to the bank.

According to a local newspaper, the bank that insisted Mr.Xu must change the password on his own actually came to some special clients’ home to provide door to door service. 
[/quote]

characters left

Name:

Get a new code