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Thread: Air China carry-on size
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[quote=ALTOID,476010]GUEST6767: First of all, their websites are not exactly user friendly, at least outside China, and do not have readily available email contacts from the main pages. I finally found email and phone numbers for offices in India, and emailed them last week. I have not received any replies. Also, most of the phone numbers listed on their websites for India do not work. Not receiving replies to emails and non-working published phone numbers are very common in India. I have dealt with other airlines out of the U.S. and Asia, and I have never seen such unhelpful websites. I did see one thing buried in an FAQ list that certain categories of travelers, such as students and "laborers" might be eligible for special baggage allowances, unspecified. As to phoning, I am nervous about not having anything in writing regarding baggage allowances. I was hoping somebody here might have flown either of these airlines from within Asia recently and could shed some light on the unwritten rules of carry ons. I find it hard to believe that they only allow one 5 kg bag. But who knows? [/quote]
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