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Thread: Tell Others Your Travel Traps here!
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[quote=MIRANDAZHAO,244911][Regent Tours offered a rebuttal at http://www.frugalfun.com/chinarebuttal.html. Since the article is too long, I'll just digest the rebuttal part.] ... Let us examine Miller's criticisms one by one to provide an honest response and give as fair measure as possible to her claims. "Maybe the problem with my Regent Tour was that they only had one guide, Ying (sic) for forty people. And his English could have been better. His best credential seemed to be that he was the brother of the tour companyowner. (So who are you supposed to complain to if there is a problem?) Ying seemed overwhelmed with handling 40 senior citizens. He did not seem sympathetic to their need for bathroom breaks or a rest after long walks in the heat. Each day he started the tour with a "prayer" for serenity and suggested you accept what you get in life. To me it seemed like a statement that no complaints would be tolerated, you needed to put up and shut up." I was baffled when I read this description of Regent's guide and Director of the Beijing office, Shuo Yin, who is universally loved and lauded by travelers on our tours. Yin is virtually a legend in Regent history, an individual of whom we could probably compile a book of loving remarks from our travelers. Of all the individuals Miller could have criticized, her criticism of Yin shows the bias from which she speaks. Yin's Prayer for Serenity opens the daily tours on Regent. It is not only a beautiful statement, it has been requested each day by members of every tour group I've experienced in China and is spoken of with reverence from many of our travelers. This is the full "prayer:" Let all things be healthy Let all things be peaceful Be sure to count your blessings at least once a day Forgive those who hurt you and those who have offended you But first forgive yourself for what you have done And what you have failed to do. That which is done there's no need to speak of That which is past there's no need to blame. Have self-control, self-knowledge, self-respect The courage to dare Be tranquil, the light of intelligence will shine. Strive to make a spot where you stand beautiful Then the beauty and harmony will follow you in all your ways and Through all your days On this splendid land of China Amen.[/quote]
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