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Thread: Raising the standards
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[quote=SHESGOTTOBE,280064]If I was going to make a list of complaints about the hotel I stayed at in Beijing, it would be the following: 1. heater was not heating the room enough 2. the bed was hard compared to most hotel beds I’ve been on 3. the bed was making creaking sounds everytime I move 4. there was a foul odor in the bathroom that seems to be coming from the sewer However, I never said anything. On the 4th day of my stay, a group of French tourists who checked in the day before talked to the receptionist about the foul odor problem in their rooms. They wanted to change rooms. Apparently, there were not aware that it’s the same in every room. The receptionist seemed clueless. A German couple left the hotel after just two days complaining the same thing. Later, I mentioned this to my Chinese friend and he said they shouldn’t be ‘too picky’. I told him that people are just expecting good service for what they are paying for. The hotel costs 800 yuan a day. Not exactly cheap. I paid 680 yuan a day because I booked through the internet a month before that so I got a discount. I didn’t say anything about the inconveniences because I intended to stay in a traditional siheyuan accommodation. I used to do mountain climbing and slept on tents so I wasn’t exactly roughing it out in Beijing. Besides, I was only in my room during the night. Maybe it is a difference in culture. In the West, people will complain under such circumstances but my impression was that in China, people do not think anything of it. [/quote]
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