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Thread: Package lost for months still in China Sort Facility
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[quote=GUEST88199,77270]I am frustrated. I purchased an item from Wigsby back in March or April of 2014. The company sent a product different than what I paid for. They basically told me it was my problem. I paid by PayPal who allowed me to file a fraud complaint. I was instructed to ship package back to the address PayPal indicated. I did, but the package still says it's in the China Sort Facility. PayPal won't refund me, and the company is saying they don't have it. But today, Sept. 24, 2014, I get a message saying Wigsby has the package. Problem is, the tracking still says it's at sort facility. Since the US post office says it's out of the country, and out of their hands, that's a dead end. And PayPal has deserted me. I am so angry still. Does anyone have any info as to how I can contact this place, or maybe an office that oversees this type of issue? The tracking # is CW955781425US. The costs of the item is $241 and I don't have the money or item. Anyone please???!!![/quote]
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