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Telephone Outage
Mar 28, 2008 13:13
  • ZEPHYRUS
  • Points:
  • Join Date: Jan 6, 2008
  • Status: offline
Hello Moderators,

I've been trying to call TCG (800 806 5198) for about four hours. The automated response is "Try again later; goodbye.". Are you aware of a telephone outage?
I am located in central US.

Thank you.

Zeph
Mar 28, 2008 20:59
#1  
  • SIVA
  • Points:
  • Join Date: Jan 17, 2006
  • Status: Offline
  • Community Moderator
Honored Zeph,
We are sorry that you couldn't get through. The toll-free 800 lines are very busy, and it might take the time sometimes. Wish you lucky next time.

Best Reagrds

Siva
Apr 5, 2008 23:18
#2  
  • APAULT
  • Points:
  • Join Date: Mar 11, 2006
  • Status: Offline
Siva: As I have come from 'Business process improvement' work prioe to working in China, I hope you have recommended to your management that they get more lines and staff to answer them. This comment about being unable to get through on the '800 lines' has been made before, so I wonder how much business TCG is missing out on.

No reply needed.
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