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How to contact USPS from China before parcel goes back to US?("unsuccesful delivery")
Nov 17, 2010 11:20
  • PIKADIREN
  • Points: 104
  • Join Date: Jun 18, 2009
  • Status: offline
I am waiting in Kaili, Guizhou, China a parcel, reference CJ354027248US, sent by USPS From United-States. According to http://www.usps.com/shipping/trackandconfirm.htm It has arrived in China the 4th of november (And a friend told me it is kept only 15 days and we are the 17th!!). I had no news so I was checking the website everyday. The 16th of november I
I read "attempted delivery" (And the email from USPS that was supposed to tell me any change arrived only hours latter I checked!). So, at once, I went to Kaili Post office hoping to get my parcel there. They told me they werent concerned by parcels that were in another place. Luckily a chinese friend could phone there... and in different places. I know now, none of them knows. Except in one place they could tell the 15th it was in Guiyang but have no idea where it is now. But as USPS didnt provide this information I had already found China Post website http://track-chinapost.com/ who said this same 15th it was also in "Beijing International Airport" with status "unsuccessful delivery" (Beijing International Airport Chine Post office couldnt help they say to ask USPS) .

So what means unsuccesful delivery? It seems it means (As explained another Chinese friend) the mobile phone number I provided is missing the last digit . The 11th digit, a "5", is missing (At the moment I filled the number the software truncated the last digit and the closing parenthesis). So phone number is wrong, nobody never came at the physical address which is right.(A chinese friend wondered why USPS accepted such a phone number format as it obviously doesn't exist in China)

I wonder what is the use of tracking the parcel if there is no possibility at all just for me to just say "I am here"

I search the web to join someone here in China before the parcel goes back to USA.

In my search of tracking the parcel I found this link
http://www.packagetrackr.com/track/usps/CJ354027248US#survey

It gives a phone number but it s in Us. Not considering the cost it's not easy to phone from a smal chines town. If I do who will understand my english with a perfect french pronunciation.

Any suggestion to update the phone number? Just giving the last digit, just "5"


=========================O

Official contact: [US] +1 (800)-275-8777
Carrier: U.S. Postal Service
Tracking number: CJ354027248US
Status:
Delivery Attempted
A delivery attempt has been reported on this shipment.
Shipped from: ROCHESTER, NY, US
Shipped on: Friday, October 29, 2010 12:04 PM


Delivery Progress
CHINA
Monday, November 15, 2010 9:54 AM
ATTEMPTED DELIVERY ABROAD
Thursday, November 4, 2010 8:43 AM
ARRIVED ABROAD
CHICAGO, IL, USA
Sunday, October 31, 2010 2:09 PM
INTERNATIONAL DISPATCH
UNITED STATES
ARRIVAL
ROCHESTER, NY, USA
Friday, October 29, 2010 12:04 PM
ACCEPTANCE
UNITED STATES
Thursday, October 28, 2010
ELECTRONIC SHIPPING INFO RECEIVED


Tracking information provided by U.S. Postal Service on Wed, 17 Nov 2010 11:46:06 GMT
Nov 19, 2010 03:31
#1  
GUESTCHRIS Unsuccessful delivery? Usually it can a a invalid address or you were not there when the courier attempted to deliver the item according to my experience.
Nov 19, 2010 06:53
#2  
  • PIKADIREN
  • Points: 104
  • Join Date: Jun 18, 2009
  • Status: Offline
Quote:

Originally Posted by GUESTCHRIS

Unsuccessful delivery?

it can a a invalid address or you were not there when the courier attempted to deliver .


It is not
Geographical address is right and there is someone a office time.

It's just they don't come before phoning And the phone number last digit has been truncated off.
Nov 19, 2010 06:59
#3  
  • PIKADIREN
  • Points: 104
  • Join Date: Jun 18, 2009
  • Status: Offline
On this link
http://intmail.183.com.cn/item/trace/itemTraceAction.do?action=Enter
The Chinese version is more precise than the English version


邮件号码 年份 状态 位置 邮件寄达国 状态发生日期 收件人签字
CJ354027248US 2010 未妥投 贵阳 中国 2010-11-15
CJ354027248US 2010 进口总包互封封发 广州国际 中国 2010-11-11
CJ354027248US 2010 广州国际 中国 2010-11-11
CJ354027248US 2010 广州国际 中国 2010-11-05
CJ354027248US 2010 广州国际 中国 2010-11-04
CJ354027248US 2010 到达出口互换局 美国 中国 2010-10-31
CJ354027248US 2010 离开出口互换局 芝加哥 中国 2010-10-31
CJ354027248US 2010 收寄局收寄 美国 中国 2010-10-29
Dec 16, 2010 08:57
#4  
GUEST64190 hey, i got the exact same thing. im living in beijing and the delivery got "attempted" too. any news?
Jan 30, 2011 07:57
#5  
GUEST09241 When I sent my parcel, they gave me a phone number (begins with 400), which is their Chinese service number. Maybe you guys can try that? Give them a call and see what you can do. Normally with your passport you can declare the package...
May 18, 2011 20:26
#6  
GUEST26185 I spent a month in Kaili one weekend. (*:
May 21, 2011 19:50
#7  
GUEST17727 Im having the exact same problem. Surprised to see the package so soon from the USA, its only been 7 days! but "attempted" only.
Jun 8, 2011 20:25
#8  
GUEST26185 took 10 days only. sent as "gift" usps from NY to beijing. Tracked it within China also, that info not available from the usps tracking.
Jun 24, 2011 15:46
#9  
GUEST13199 hello, i shipped a package to Lui Fei Room:211 Gelenwangyan Zhenxing Road Futian Shenzhen China,518031, from the Usps in the USA , on 5/17/11 , today i was told that the postal service in china nerver recieved it to ship to Lui Fei. what to do to locate the package? it was never returned to the UsPS in the USA
Jun 24, 2011 20:35
#10  
GUESTDAVE
Quote:

Originally Posted by GUEST13199

hello, i shipped a package to Lui Fei Room:211 Gelenwangyan Zhenxing Road Futian Shenzhen China,518031, from the Usps in the USA , on 5/17/11 , today i was told that the postal service in china nerver recieved it to ship to Lui Fei. what to do to locate the package? it was never returned to the UsPS in the USA


File a claim with the USPS. They should hanle it for you.
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