I ordered some earphones and have just recieved the package....totally empty, just a plastic bag, tried to contact EMS but no luck. my order tracking number is EE47325579CN
Feb 14, 2011 19:41
#1
GUEST6254
I think you should contact the buyer to make sure he/she sent the earphones to you. If the buyer can prove he/she sent it via EMS, then the EMS should be responsible for your loss.
I am not sure if the buyer insured the earphone when he sent it to you via EMS. If not, the EMS just compensates your partial loss.
Feb 15, 2011 02:25
#2
GUESTDAVE
I think you should contact the seller to file a claim with EMS.