LOST PACKAGE (EMS SYSTEM DOES NOT SEE IT)

LOST PACKAGE (EMS SYSTEM DOES NOT SEE IT)
Mar 3, 2015 19:05
guest86447	Lost Package with 24 kilograms (50 puonds) of my used books and notebooks. Sent by myself on February 9th at the Poste Italiane Office in Via Carducci, Ravenna, ITALY. Sent to my address in Culver City, California, UNITED STATES. The tracking code is EE374624430IT The EMS web site tracking does not recognize the code. The Poste Italiane EMS tracking reports it as arriving at and then sent from the Shipping Center in Milan, two days later. (February 11th). At the Poste Italiane location in Via Carducci, Ravenna, ITALY they do not answer the phone. I spoke with other Poste Italiane locations in Ravenna. They say I can file a complaint to get a full refund of the shipping cost (around 180 Euros, around 200 dollars) because it has now been three weeks instead of 2 to 5 days. But I don't want the shipping cost back, I want my books !!! They are not valuable to anyone, as they are mostly old textbooks, but they have all my handwritten notes and I need them. I spoke with USPS, they are unable to locate the package with the tracking number. I spoke with US Customs, they say they don't have records of it, and that they don't keep books on hold anyway. Please help !!! Tracking number EE374624430IT THANK YOU !!! Email : gmail.com\|squaresupernova

Mar 3, 2015 19:05

guest86447

Lost Package with 24 kilograms (50 puonds) of my used books and notebooks.
Sent by myself on February 9th at the Poste Italiane Office in Via Carducci, Ravenna, ITALY.
Sent to my address in Culver City, California, UNITED STATES.
The tracking code is EE374624430IT
The EMS web site tracking does not recognize the code.
The Poste Italiane EMS tracking reports it as arriving at and then sent from the Shipping Center in Milan, two days later.
(February 11th).
At the Poste Italiane location in Via Carducci, Ravenna, ITALY they do not answer the phone.
I spoke with other Poste Italiane locations in Ravenna.
They say I can file a complaint to get a full refund of the shipping cost (around 180 Euros, around 200 dollars) because it has now been three weeks instead of 2 to 5 days.
But I don't want the shipping cost back, I want my books !!!
They are not valuable to anyone, as they are mostly old textbooks, but they have all my handwritten notes and I need them.
I spoke with USPS, they are unable to locate the package with the tracking number.
I spoke with US Customs, they say they don't have records of it, and that they don't keep books on hold anyway.

Please help !!! Tracking number EE374624430IT

THANK YOU !!!
Email :
gmail.com|squaresupernova

Mar 3, 2015 20:23	#1
GUEST53437	GUEST86447, I think you may wait for some while. If your books still don't arrive, then you should file an complaint for refund. You know, sometimes the parcels might be delayed on the way. And it's possible that they are lost too.

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