• Daily contact with customers from around the world via e-mail and live chat.
• Cooperation with other departments to provide customers with the best service possible.
• Maintaining good relations with international clients.
• Collection, processing and reporting customer feedback about the services provided by the company.
Requirements:
• Fluent/very good knowledge of English.
• Fluent/very good knowledge of one of the following languages: French/German/Russian/Italian/Portugese/Spanish/Chinese/Japanese/ Arabic.
• Team player.
• Very good computer and communications skills.
• Very good knowledge of the IT industry would be an asset.
• Availability to work shifts.
What we offer:
• Employment in a multicultural team of a dynamically growing company - over 20 different nationalities in the same office.
• Possibility to adjust the work schedule to personal needs (Customer Support works 24/7).
• Professional stability, amazing atmosphere created by real enthusiasts.
• Permanent work in one of the fastest developing digital industries all around the world.
• Professional development and possibility to improve qualifications.
• Additional benefits (sport card, private health insurance, language courses, movie tickets, free food and beverages such as lunch, snacks, pizza Friday etc.).
• Help with relocation for international candidates.
Applications including CV in English and cover letter, please send to the address below indicating job.ref. no in the e-mail title:
hrcontact.pl|hr
We kindly inform that only chosen candidates will be contacted.
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