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What if the train arrives late?
Dec 5, 2010 02:10
  • JIMMYB
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The Ministry of Railways stipulates in the newly-updated regulations that the passengers who miss the regular trains will have their tickets invalidated and not be allowed to take other trains within a two-hour period. But what if the train arrives late? Is there any compensation for the passengers? No.

Many people are angry about the new rule. It is unfair. The China Consumer's Association also says that passengers’ benefits have been infringed upon.

Do you think it is reasonable? What’s the situation in your country?
Last edited by JIMMYB: Dec 5, 2010 02:10
Dec 5, 2010 04:51
#1  
  • GAFFER
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Train tickets in the UK are a complete mystery to everyone. It is possible to buy "bargain price" tickets online only to find that if you decide to get off at an earlier stop you then have to pay the Full price normal ticket. People who make these kind of policies probably don't live in the real world and don't use trains.
Dec 6, 2010 03:52
#2  
  • RAINDROP
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The passengers should be compensated if the train arrives late. Just let the policy-makers to travel by trains during the Spring Festival. Then they will understand how difficult it is....
Dec 13, 2010 22:01
#3  
GUEST1258 What if the train arrives late?

You will listen a girl with sweet voice or the head of the station saying "XXXX is 25 minutes behind the schedule. We are sorry for the inconvenience we have caused......". It will be broadcasted several times to make sure that all of you received their apology. NOTHING ELSE.

Dec 16, 2010 01:03
#4  
  • BBQQ
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The situation will be changed in Shanghai and Hangzhou. I have heard that passengers can cancel their train tickets if the trains arrive late more than 15 minutes. Very good.
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