| Help : I lost my user name and password... | |
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| Jan 20, 2011 09:38 | #11   |
| GUEST16599 | I checked my emails reset the NEW password and still can not log in. Bad luck... 糟 糕 zāo gāo I give up. Guest 16599 |
| Jan 22, 2011 21:11 | #12 |
 | Quote:Originally Posted by GUEST16599 I checked my emails reset the NEW password and still can not log in.Bad luck... 糟 糕 zāo gāo I give up. Guest 16599 Guest 16599, you needn't reset the password by yourself. We have already reset it. You just need to log in with that password. |
| Jan 23, 2011 02:08 | #13 |
| GUEST16599 | Guest 16599, you needn't reset the password by yourself. We have already reset it. You just need to log in with that password. This is exactly what I did for approx. 10,12 times. When I log in with that password I get a message; http//: community.travelchinaguide.cpm Sorry, please check your email to activate your account first! ??????? Guest 16599 |
| Jan 23, 2011 02:51 | #14 |
| Quote:Originally Posted by GUEST16599 This is exactly what I did for approx. 10,12 times. When I log in with that password I get a message; http//: community.travelchinaguide.cpm Sorry, please check your email to activate your account... We have tested with another account and it worked. It's too strange. We have transferred your problem to our technicians. They will do their best to figure out what's wrong with your account. Please wait for a while. We will inform you as soon as possible. Christine |
| Jan 23, 2011 19:49 | #15 |
| Guest 16599, Our technician has soloved the problem. Please log in with the passord that we have reset for you. It is ok now. PS: do not forget to change it after you log in. Christine |
| Jan 24, 2011 01:56 | #16 |
| GUEST16599 | Sorry, sorry again but.....how do I know the password you have reset for me? You send me an email to inform me but no password. Guest 16599 |
| Jan 24, 2011 03:34 | #17 |
| Quote:Originally Posted by GUEST16599 Sorry, sorry again but.....how do I know the password you have reset for me?You send me an email to inform me but no password. Guest 16599 Guest 16599, Actually I sent it in the previous email. Now I've sent it to your email box. Please check your emails and try the new password. |
| Jan 25, 2011 02:43 | #18 |
| GUEST16599 | Hello, I can log in now, Thank you very much But... sorry this becoming like a big joke. I can not change the password: I tried it several times but i always get the message: Sorry the format of new password is not correct. Guest 16599 |
| Jan 25, 2011 03:06 | #19 |
| Quote:Originally Posted by GUEST16599 Hello,I can log in now, Thank you very much But... sorry this becoming like a big joke. I can not change the password: I tried it several times but i always get the message: Sorry the format of new password is not correct. Guest 16599 You are welcome, Guest16599. Please notice that your password should be between 6 and 16 characters and only contain letters (a-Z) and numbers(0-9) or a combination of both. Please try again. Christine |
| Jan 25, 2011 03:25 | #20 |
| GUEST16599 | I did that of course but... i will try again. This becoming like a big joke  I guess my stars are not in a good position Guest 15.... |
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